Important announcement regarding warranty concerns for purchases of Maxiplas rainwater tanks made prior to 29/11/2023:
Dear valued client, we hope this message finds you well.
We wanted to share an important update with you: Maxiplas (Tranmor Enterprises PL) recently went into administration, however, the exciting news is APR Manufacturing Group has acquired Maxiplas’ manufacturing assets and is dedicated to continuing our tradition of providing you with the same high-quality products you’ve come to know and trust.
Should you have any warranty concerns regarding Maxiplas products purchased prior to 29/11/2023, please contact your original supplier. For any questions or help needed with repairs or replacements outside of this, don’t hesitate to contact Damien at APR on (08) 8359 4950. We’re here to support you in any way we can to ensure a smooth transition. Thank you for your understanding and continued partnership.
APR Manufacturing Group.
Terms and conditions for warranty concerns after 29/11/2023 Lokan Nominees PL ATF APR Trust T/As Maxiplas (08) 8359 4950 warrants that new products sold by it after 29/11/2023 will be free from defects in material and workmanship, on a 10 year warranty periods stated below. Maxiplas will assess all written claims and repair or replace the product at its own discretion, on the basis set out in these warranty terms and conditions.
To submit a warranty claim, please contact Maxiplas on (08) 8359 4950 or send an email to sales@maxiplas.com. Maxiplas will provide the purchaser with a Warranty Claim Form for completion. If requested, the purchaser must provide photographs to support any warranty claim.
The completed Warranty Claim Form, proof of purchase and any photographic evidence requested by Maxiplas must be returned to Maxiplas, at the purchaser’s cost and in a manner directed by Maxiplas.
Incorrect Installation, handling and usage of Maxiplas products other than in accordance with the instructions provided by Maxiplas at the time of purchase will prevent a purchaser from making any claim under this warranty.
Maxiplas may require the removal of the contents of any tank to allow inspection and/or repair or replacement. The cost of the removal and storage contents (if necessary) will be borne by the purchaser.
Maxiplas will be responsible for any transportation costs that apply to any replacement or repaired tank that is returned to the purchaser. The purchaser is responsible for all other costs arising out of a warranty claim, including transport costs to Maxiplas or its nominee, installation, handling and storage of tank contents and the disposal of any replaced tank (if applicable).
If requested by Maxiplas, products installed in remote and/or inaccessible locations may need to be returned to a Maxiplas agent’s premises or other location are required by Maxiplas at the purchase’s expense to enable inspection and/or repair.
To the extent permitted by law, Maxiplas’s liability is limited to these warranty terms and conditions.